Frequently Asked Questions

Frequently
Asking Questions

We are here to help you!

Q: What kind of health and safety protocols do you have at the hotel?

Q: Is Be Tulum bookable for groups?

Q: Is Be Tulum pet friendly?

Q: Are your menus food allergen friendly?

Q: Do you offer handicapped rooms?

Q: Is parking available at Be Tulum?

Q: How far is Be Tulum from Cancun International Airport?

Q: What are your cancellation policies?

Q: Is Be Tulum an adult-only hotel?

Q: Can I eat and drink at Maresia’s and Ocumare if I am a not a guest at Be Tulum?

Q: Do you host customized events at Be Tulum?

Q: Can I attend the Beach Club if I am not a guest at Be Tulum?

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MEX: (800) 999-1883

USA & CAN: 1 (855) 271-2843

INTERNATIONAL: +52 (984) 689-0577

BE INSPIRED

To receive updates about exclusive experiences, events, new destinations and more, please register your interest.

MEX: (800) 999-1883

USA & CAN: 1 (855) 271-2843

INTERNATIONAL: +52 (984) 689-0577

BE INSPIRED

To receive updates about exclusive experiences, events, new destinations and more, please register your interest.

MEX: (800) 999-1883

USA & CAN: 1 (855) 271-2843

INTERNATIONAL: +52 (984) 689-0577